This Privacy Policy explains how FIFO Careers (“FIFO Careers”, “we”, “us” or “our”) collects, holds, uses and shares personal information when you use fifocareers.com.au and its related services (the “Site”).
1. Information we collect
Information you provide directly
We may collect:
Account information, including your name, email address and authentication credentials.
Profile information, including your resume, employment history, education, qualifications, licences, tickets and skills.
Job application information, including application answers, cover letters, availability and documents you choose to submit.
Employer information, including company details, contact information, job descriptions and billing information.
Job-alert subscriptions, including your email address and search preferences.
Communications you send to us, including support requests, complaints and feedback.
Other information you voluntarily provide through the Site.
Resumes and applications may contain sensitive information, such as health information, disability information, professional or union memberships, criminal history or right-to-work information. Please do not provide sensitive information unless it is relevant and requested. Where required, we collect sensitive information with consent or as otherwise permitted by law.
Information collected automatically
When you use the Site, we may automatically collect:
Log information, including your IP address, browser type, operating system, referring URLs, pages visited and access times.
Device information, including device type and device or browser identifiers.
Usage information, including searches, filters, links selected and interactions with Site features.
Cookie and similar-technology information used for authentication, security, preferences, analytics and advertising.
Information received from third parties
We may receive information from employers, recruiters, service providers, publicly available sources and integrations used to provide the Site.
If you do not provide information required for an account, job application, job alert or employer service, we may be unable to provide that feature.
2. How we collect information
We collect information:
Directly from you when you create an account, upload a resume, apply for a job, subscribe to an alert, post a job or contact us.
Automatically through cookies, logs and similar technologies.
From employers, recruiters and service providers involved in operating the Site.
From publicly available sources where permitted by law.
3. How we use information
We may use personal information to:
Provide, operate, maintain and improve the Site.
Create and manage user and employer accounts.
Process job applications and share them with the relevant employer or recruiter.
Parse resumes and populate editable profile information.
Deliver job alerts and notifications requested by users.
Process employer purchases and job postings.
Communicate about accounts, applications, transactions and support requests.
Personalise searches and improve the user experience.
Analyse traffic, performance and usage trends.
Display and measure advertising.
Detect and prevent fraud, spam, misuse and security incidents.
Enforce our terms and protect our legal rights.
Comply with legal and regulatory obligations.
We may send job alerts and promotional communications where permitted. You can unsubscribe using the link in the message or through your account settings. We may still send essential security, account and transactional messages.
4. How we share information
We do not sell personal information.
We may disclose information:
To employers and recruiters: When you submit an application, the relevant application information is shared with the employer, recruiter or organisation responsible for that opportunity.
To service providers: We use providers for hosting, storage, authentication, analytics, email delivery, customer support, advertising, payment processing, security and other operational services.
To automated-processing providers: Resume information may be provided to services used to extract structured profile information.
To advertising providers: Information collected through cookies or similar technologies may be processed by Google and other advertising providers as described below.
For legal reasons: We may disclose information where required by law, legal process or a lawful government request, or where reasonably necessary to protect users, the public, FIFO Careers or another party.
During a business transaction: Information may be transferred in connection with a merger, acquisition, restructuring, financing or sale of assets.
With your direction or consent: We may disclose information when you direct us to do so or provide consent.
Service providers are authorised to process personal information only for the services they provide to us, subject to their agreements and applicable law.
5. Resume storage and automated processing
When you upload a resume, its contents may be processed by automated service providers, which may include OpenAI, to extract information such as skills, employment history and education.
Automated extraction may be incomplete or inaccurate. You should review and correct extracted information before using your profile or submitting an application.
We instruct service providers to process resume information for the purpose of providing services to us. We do not authorise them to use resume information for their own advertising. Provider retention and handling practices may vary according to the service, contract and configuration used.
If you choose to keep your resume on file, the original file is stored so you can retrieve or reuse it. If you do not choose to retain it, the original file is deleted after processing, subject to temporary technical copies, security logs and backup schedules. Structured information extracted from the resume may remain in your editable profile.
You can view, replace or delete a stored resume through your account settings.
FIFO Careers does not make employer hiring decisions. Resume extraction is not intended to be the sole basis for a decision producing legal or similarly significant effects.
6. Cookies and similar technologies
We use cookies, pixels, web beacons, local storage and similar technologies to:
Operate essential Site features.
Authenticate users and maintain security.
Remember settings and preferences.
Measure Site traffic and performance.
Understand how visitors use the Site.
Prevent fraud and abuse.
Display, personalise and measure advertising.
Some cookies are essential for the Site to operate. Other cookies, including analytics and advertising cookies, may be optional depending on your location. Where required, we request consent before activating non-essential cookies.
You can manage cookies through your browser settings and, where available, through the Site’s cookie or privacy controls. Blocking cookies may affect Site functionality.
7. Google AdSense and advertising cookies
When advertising is enabled, we use Google AdSense to display advertisements on parts of the Site.
Third-party vendors, including Google, may use cookies, web beacons, IP addresses or similar identifiers to serve and measure advertisements based on a visitor’s previous visits to this Site or other websites.
Google’s use of advertising cookies enables Google and its partners to serve advertisements based on visits to this Site and other websites. Depending on your location, consent choices and our advertising configuration, advertisements may be personalised, non-personalised or limited.
You can manage or opt out of personalised Google advertising through Google Ads Settings.
You can learn how Google uses information from websites using its services through How Google uses information from sites or apps that use its services.
Other third-party advertising vendors and networks may also use cookies or similar technologies. Where applicable, our consent-management interface identifies participating vendors and allows you to manage your choices. You may also find industry opt-out information at YourAdChoices or Your Online Choices.
Opting out of personalised advertising does not necessarily prevent all advertisements or cookies used for security, fraud prevention, frequency control or aggregated measurement.
8. Overseas processing and disclosure
Some service providers may process or store personal information outside Australia, including in the United States and other countries where those providers or their subprocessors operate.
Overseas providers may include hosting, cloud-storage, email, analytics, advertising, payment, security and automated-processing providers.
Where required, we take reasonable steps to ensure overseas recipients handle personal information appropriately. Privacy protections and legal requirements in another country may differ from those applying in Australia.
Contact us if you would like further information about overseas processing relevant to a particular service.
9. Data retention
We retain personal information only for as long as reasonably necessary to:
Provide the Site and requested services.
Maintain an active account or subscription.
Process applications and employer services.
Comply with legal, accounting and reporting obligations.
Prevent fraud and address security incidents.
Resolve complaints and disputes.
Enforce our agreements.
Stored resumes are retained until removed by the user, the associated account is deleted or they are otherwise no longer required.
Job-alert information is retained until the user unsubscribes or the subscription is otherwise terminated. Limited suppression records may be retained to ensure an unsubscribe request continues to be honoured.
Some information may remain temporarily in backups, security logs or records required by law. When information is no longer reasonably required, we take reasonable steps to delete or de-identify it.
10. Your rights and choices
Depending on your location and applicable law, you may have the right to:
Access personal information held about you.
Correct inaccurate or incomplete information.
Request deletion of personal information.
Object to or restrict certain processing.
Request data portability.
Withdraw consent where processing is based on consent.
Unsubscribe from marketing and job alerts.
Manage certain cookie and advertising choices.
You can edit some information through your account settings. For other requests, contact hello@fifocareers.com.au.
We may need to verify your identity before processing a request. A request may be refused or limited where permitted by law, in which case we will provide an explanation where required.
11. Security and data breaches
We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, interference and unauthorised access, modification or disclosure.
No internet transmission or electronic-storage method is completely secure, and we cannot guarantee absolute security.
If a data breach occurs, we will investigate, take reasonable steps to contain and remediate it, and notify affected individuals and relevant regulators where required by law.
12. Third-party websites and employers
The Site may link to employer, recruiter or other third-party websites. If you leave FIFO Careers and provide information directly to another organisation, that organisation controls how it handles the information.
FIFO Careers is not responsible for third-party privacy practices. Review the receiving organisation’s privacy policy before submitting personal information.
13. Children’s privacy
The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16.
If you believe a child has provided personal information without appropriate authorisation, contact us so we can investigate and take appropriate action.
14. Changes to this policy
We may update this Privacy Policy to reflect changes to the Site, our providers, legal requirements or data-handling practices.
The revised policy will be published on this page with an updated effective date. Where changes are material, we may also provide notice through the Site or by email where appropriate.
15. Contact and privacy complaints
For privacy enquiries, access or correction requests, deletion requests or complaints, contact:
FIFO Careers
Email: hello@fifocareers.com.au
Website: https://fifocareers.com.au
If you make a privacy complaint, include enough information for us to understand and investigate the issue. We will acknowledge the complaint and aim to provide a response within 30 days.
If you are dissatisfied with our response and the Australian Privacy Act applies, you may be able to complain to the Office of the Australian Information Commissioner.